The information provided here will assist you in preparing for your appointment. Please take time to read the information and complete the appropriate forms below to ensure a quick visit.
Bring all prescription and insurance cards.
Minors
Anyone under 18 years old must be accompanied by parent or legal guardian on each visit until a consent to treat form is completed (download form here).
Prescriptions
Because of possible drug interactions and in order to properly treat you, it is helpful to bring all of your current medications or a list with you. This should include any vitamins or health supplements that you buy without a prescription.
Please be aware that some health plans may limit the brand or quantity of your medication. Allow 3 business days for refills of routine medications.
Referrals
If your insurance plan requires a Referral Authorization for specialty care or diagnostic procedures, please allow up to 5 business days for routine referrals. We will do our best to accomplish the referral as quickly as possible.
On Call
Our providers are available by telephone 24 hours a day for emergencies. If you call after hours, it is necessary to UNBLOCK your phone, or the provider will not return your call. Please contact your local telephone provider for instructions.
Providers will not prescribe narcotics or antibiotics over the phone.
Payment Policy
We accept Visa, Mastercard, American Express, Cash or Check for co-payment or services.
All co-payments are expected to be paid when you check in for your visit.
Service fee of $40 for each returned check.
To avoid a $25 fee, you are required to cancel appointments 6 hours prior.
American Medical Solutions provides the copying service for Parkway Medical records. We cannot control the period in which copies will be sent out or the charge associated with the service.
